| Mangatrai Pearls & Jewellers

| Mangatrai Pearls & Jewellers

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HOME
ABOUT US
WHY HYDERABAD PEARL
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CONTACT US
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RETURN / EXCHANGE POLICY
SHIPPING POLICY

Online

+91 99513 00000
+91 99513 00000
online@mangatrai.com

Mr. Mohak Gupta
+91 99894 60045

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Note: Promotional Discount subject to online sales only and not in store purchases.

Shipping Policy

Product will ship in 4-5 working days for Metros & For Non-Metros 7-10 working days. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 4-5 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. www.mangatrai.com/ is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 10 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).

International Shipping
No. We don’t currently ship internationally.

Shipping Partner
Our Shipping Partner is BLUEDART SERVICES Standard Shipping.

Shipping Charges
Shipping is free for any order placement. You need not pay any additional charges for shipping.

We will ensure that the product reaches you within 7-10 working days, from the date of purchase. In some cases, it may take longer to receive the shipment depending on your location, accessibility and product availability.

Mode of Payment
Payments are accepted through Cards / UPI Payments only.

Delivery Time
You will receive your order within 7-10 working days from order confirmation.

FAQ'S

Do you ship Internationally?
No. We don’t currently ship internationally.
2. How to confirm about the delivery?
Delivery of our products will be confirmed on your E-mail ID once your order confirmation is received.
How to track the shipping?
For tracking the order and Shipping issues you may contact us on +91 9951300000 or online@mangatrai.com
What is the cost of Shipping?
It’s Free of cost.
Will I have to be personally present to receive my order?
We recommend that you receive the order yourself to ensure complete satisfaction. In case you are not present, the parcel will be delivered to the person available and this may be confirmed on call with you by our delivery executive. For security and validation, the signature of the receiver will be taken at the time of delivery.

Terms & Conditions

Will be updated soon...

Cancellation and Refund Policy

Will be updated soon...

Privacy Policy

We at Sterling NYC Inc. respect your concerns about privacy. We take your privacy concerns seriously, and make every genuine effort to protect it and provide a safe, secure shopping experience with us.

We collect and use the personal information solely with the objective of fulfilling the purposes specified by us and for other compatible purposes, only after we get the consent of the individual concerned, or if required by law.

Sterling NYC Inc. does not share, distribute, or sell your personal information to third-party organizations.
We collect information about your jewelry preferences in order to develop, customize and display products that meets your requirements in a better way.

We protect personal information through reasonable security safeguards against loss or theft, unauthorized access, disclosure, copying, or modification.

Any information about our policies and practices relating to the management of personal information is readily available to customers.

We are committed to conduct our business in accordance with above-mentioned principles to ensure that the confidentiality of personal information is maintained and protected.

Return / Exchange Policy

Please login with your credentials and visit the My Account section. Select the order you want to return and click on “Return/Exchange” and follow the instructions on this page to obtain a Return ID.

At Darpan Mangatrai, we have a very flexible 7 day Exchange policy which is absolutely customer friendly. If you do not find the product(s) satisfying, you can return it as long as the following conditions are met: • It should be accompanied by the price tags, invoice, certificate of product if any and all original packaging must be present • The product must be returned within 7 days from the date of delivery.

Note: The product will only be exchanged for another product from www.mangatrai.com, The refund amount will not be credited to the payment source (Credit Card/Debit Card/Net Banking). Costs related to the return shipments (minimum 250/- or more) for all orders will be deducted from the product value, unless return shipment is due to the product defect.

In the event a User returns the a Product that is not accompanied by any of the requirements mentioned above or damaged Mangatrai shall have the right, exercisable at its sole discretion, to (1) Refuse to accept the return (2) deduct the amount payable in respect of such damaged items from the amount to be credited such User is entitled to.

Exchange of the product will be valid for 7 days and please note it is not applicable to products that are less than or equal to Rs.2,000/- ( Irrespective of the order value). Exchange Guarantee is not applicable if the product is bought during Sale/ Discount/ Promotional Offers.

FAQ’s for Return / Exchange :

1. How do I return the Product?

Call our Customer Care 9951300000 or mail us at online@mangatrai.com to let us know the item you would return along with your Bill/ Order number.
We will notify you with the courier details and the expected date of Return Pickup.
Please return your Product as sent with proper Original Packing materials in tamper proof Packing.
Once we receive your returned item in satisfactory condition we would exchange the same as per your selection for which our Customer Care Team would assist you to complete your shopping.

I want to return a Product. Can I drop it at the store where I purchased from?

Of course you can! We just need to check if products in your order are eligible for return. "you can return this item directly at Mangatrai Punjagutta Branch" with all the required tags , Invoice and Certificate if issued any.

CANCELLATION POLICY

Yes! You can cancel an order as long as we haven’t packed it for you. As soon as the order is cancelled, we would get in touch with our Customer Care Team to assist you to complete your desirable Shopping.

Please log in to your Darpan Mangatrai account. Click on My Account section. Select the order/item you want to cancel. Locate the "Cancel" button and click on it.

We would assist you immediately upon cancellations of your orders.

Contact us on +919951300000 OR Email: online@mangatrai.com

Copyrights 2020, Mangatrai Pearls & Jewellers. All Rights Reserved.

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